With undergraduate and graduate degrees in Chemical Engineering and Computer Science, Kevin Smith spent the first 10 years of his career in Mission Operations at the NASA Johnson Space Center in Houston, Texas. The past 15 years have been with Ivanti and HEAT Software, working with global IT organizations of all sizes on strategy, business process design, and leveraging technology and software solutions to help IT perform better. Kevin is also the author of The Practical Guide to World-Class IT Service Management (2017) and The IT Imperative (2018).
One IT, One Business
by Kevin J. Smith

One IT, One Business
by Kevin J. Smith
Published Apr 04, 2019
597 Pages
Genre: BUSINESS & ECONOMICS / Information Management