With degrees in Chemical Engineering and Computer Science from Texas A&M University and the University of Houston respectively, Kevin spent the first 10 years of his career at the NASA Johnson Space Center and the next 10 years with Manugistics Inc. during the global revolution of Supply Chain Management. For the past 15 years Kevin has been with Ivanti and HEAT Software working with global market leading IT organizations on strategy, business process design, and leveraging software solutions to help all of IT perform better. Kevin is the author of The Practical Guide to World-Class IT Service Management.
The IT Imperative
by Kevin J. Smith
The IT Imperative
by Kevin J. Smith
Published Apr 21, 2018
589 Pages
Genre: BUSINESS & ECONOMICS / Information Management
Book Details
Join us to explore the exciting, surprising, and dynamic future of IT.
The IT Imperative takes a look at the rebirth of IT, recognizing that much of what we know today, in fact virtually all of what we take as a given today about IT will change over the next ten years. This remarkable transformation of IT is already under way and sweeping us forward, driven by the powerful forces of a new Customer focus, a reshaped IT Culture, an increased Business awareness, a drive to Innovation, a relentless pursuit of Speed, the Unification of all things IT, the creation of new Cross Functional teams and much more. The book presents 17 elements that will shape this transformation of IT and is presented in short story form to help the reader quickly understand the key points of each element and to make the book easier to read and easier to reference. Ultimately people are the key to this exciting future and this theme is reinforced throughout the book—the remarkable power of humanity and technology together in a new and dynamic partnership that is grounded by a genuine passion for the customer.