Outskirts Press, INC.

Learn to Optimize Your Most Challenging Circumstances!

This guide is for every overworked and frustrated manager, shift supervisor, and star employee who’s ever worked in the hospitality industry and wondered “What the hell did I get myself into?”

Book Excerpt: "In an industry where you work with people every day, challenging circumstances are bound to happen. . .a desk clerk calls off or a sales manager gets discouraged. But, by focusing on our formula you will be empowered to optimize these circumstances thereby lessening time wasted, yielding stronger, more engaged employees who will take care of the guest. It is this employee and guest interaction that will lead to sustainable profits."