Re-Engaging in Trust

The Missing Ingredient to Fixing Healthcare

by Jan Berger and Julie Slezak

 

Book Details

Trust is the essential component to improving the U.S. healthcare system.

Trust is crucial to any successful system. The U.S. healthcare system is no different. Unfortunately, today healthcare is more like a battlefield. We have created a system that makes trust difficult, if not impossible. The healthcare system rewards competition, individual power and financial success. These attributes dilute the ability to create trusting relationships. In order to improve the quality of a sustainable healthcare system, all stakeholders and influencers will need to focus their attention on re-creating a system that is focused on and rewards trust.

 

About the Author

Jan Berger and Julie Slezak

Jan Berger M.D., M.J. is the CEO of Health Intelligence Partners, a global healthcare consulting practice that focuses at the intersection of strategy and operations. In addition to her CEO role, Jan participates on a number of Board of Directors for public and private organizations in the U.S. and Europe. She is an accomplished healthcare executive that has spent over 30 years of her career working with multiple stakeholder groups both in the United States and Internationally. Jan is the author of four books and has written numerous articles focused on the use of communication, engagement and incentives alignment in order to improve the success and value of health care and consumer goods/services organizations. She lives with her wife Robin, her dog and cat in Chicago Illinois.

Julie Slezak is a seasoned healthcare executive with deep experience in leading and consulting on data and analytics in large and small healthcare organizations. Julie is an expert in understanding methodologic approaches in order to solve complex analytic problems. Her current position as President of Health Intelligence Partners allows her to consult with organizations that are looking to maximize their data in order to develop, define, and describe the impact that organizations resulting in the increase of corporate value. Julie holds a MSPH in epidemiology. Julie lives with her husband David and her two grown sons in Chicago, Illinois.