From Chapter 1
Many of you might be thinking, “I just don't need another methodology. Thank you very much. I don't need change because I'm fine here, entrenched in my current process that is as comfortable as my fuzzy slippers.” Sales is complicated and difficult. Don’t get me started on my reaction to the term soft skills when selling is about the hardest skill to master. Just because sales is complex does not mean that the sales methodology has to be. The idea is to establish a methodology that returns frequent success milestones while addressing the complex needs of the long-term customer relationship. While the REAL methodology addresses the success-driven needs of the seller, it offers a familiar low-risk path aligned to the buyer. Change is not easy and often feels like a high-risk situation. The REAL methodology provides the framework for many familiar functions and that's why I believe the combination of the familiar and the new will quickly feel like the aforementioned fuzzy slipper.