How to Navigate the Phone Tree of Doom by Alison Victory, published by Outskirts Press

How to Navigate the Phone Tree of Doom

by Alison Victory

How to Navigate the Phone Tree of Doom

by Alison Victory

Published Mar 22, 2024
48 Pages
6 x 9 Black & White Paperback
Genre: SELF-HELP / Personal Growth / General

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Book Details

Behold! The inner secrets of good customer service

Greetings! So, like everyone on earth, at some point or another, you’ve had a sucktastic, no-holds-barred, Epic Fail customer service experience. In the following pages is a detailed, fairly comprehensive list of things that annoy, frustrate, enrage, horrify, amuse, and occasionally confound us. It is our profound hope that this guidebook will walk you safely through a happier, healthier, more productive customer service experience (and if it doesn’t, well, everyone needs at least one paperweight, right?)

About the Author

Alison Victory

I am a 20-year veteran of the working world of customer service, in several industries. My three cats have been frequent observers of the joys and headaches that inevitably come with the service industry and were my biggest cheerleaders while I was writing this book. When I’m not working, my favorite thing is to become a human island, one that is comprised solely of me, myself, and I, and use the space to read, listen to and play music, and see what new forms of havoc I can wreak online.