Outskirts Press, INC.

The Most Misunderstood Job in Theatre

Often dismissed by senior management and regarded as tangential, superfluous or even obstructive to artistic impulses, the work of house managers, ushers and other front of house staff is critical to the pleasant experience of every theatre patron. There has never been a published roadmap to effective patron services for theatre that supports the theatre, the performance, the crews, the staff and the audience while they all seek a transcendent moment in time. Until now.