Outskirts Press, INC.

Do you want to find out more about yourself and how to communicate more effectively?

Although this book was written primarily for secretaries or individuals working as administrative assistants or like positions, the information can be used by anyone to understand why they behave the way they do. The exercises after each chapter reinforce the material presented and “personalize” it so it is directly related to you. This book will improve your listening and communicating skills and help you understand the difference between thinking, feeling and behaving. It presents Transactional Analysis in a clear, understandable manner and uses a systemic approach to solving everyday problems. People, who have read this book, indicate it has helped them better understand themselves and their interactions. The more we learn about ourselves, the more able we are to assume control over what happens to us in our work as well as personal life. “Every human person is a mystery that must be learned slowly, reverently, with care, tenderness and pain, never learned completely.” Anonymous