BIBI N. BAC, M.Ed., CFRA. Ms. Bac, worked for the State of New York, Department of Mental Health, and holds a bachelor’s degree in Business Administration and a master’s degree in Adult Education. She is presently a Certified Florida Supreme Court, County, Family, and Circuit/Civil Mediator and Arbitrator. As the former Director of Labor Relations and Associate Director of Human Resources, Ms. Bac advocate for NYS in the following areas …. Discipline and Grievance proceedings Human Rights and EEOC Complaints … Worker’s Compensation, and … Unemployment Hearings. Ms. Bac work experience also includes but not limited to investigating workplace incidents, disciplining employees for conduct on the job and training thousands of NYS employees in various management training programs including the “Arts of Supervision.” One of Ms. Bac’s many achievements includes the development of an Employee Handbook, detailing the facility’s rules and regulations, policies, and procedures. Ms. Bac is the author of “ Transitioning from High School to the Workplace:” 2017., which is now available at Amazon, Barnes & Nobles, Books A Million and the Publisher, BookVenture Publishing Company. For the past 13 plus years, Ms. Bac has been mediating court-ordered and private family and Circuit/Civil cases for the 20th Judicial District including mediating insurance cases for the Department of Financial Services.
The Good, The Bad and The Ugly of Supervising the Workforce
The Making of a Supervisor
by Bibi N. Bac
The Good, The Bad and The Ugly of Supervising the Workforce
The Making of a Supervisor
by Bibi N. Bac
Published Sep 22, 2019
88 Pages
Genre: BUSINESS & ECONOMICS / Management
Book Details
Readers of this book will be able to explore some of the ins and outs of the trials and tribulations new supervisors go through as they try to manage the workforce and themselves. If you are a new hire or promoted from within, with no prior experience of supervising the workforce, you are in for a rude awakening. As a new supervisor, staff will be looking to you for guidance and help while others will try your patience, challenge your authority, knowledge, and your skills, just to see what they can get away with. Managing the different personalities in today’s workplace, dealing with management issues including irate, insubordinate and unprofessional employees can be stressful and at times downright frustrating. To be an effective supervisor, you must first understand and appreciate management’s roles and expectations. This book will give you a head start and most likely save you lots of work-related stress, embarrassment and tears as you explore The Good, The Bad and The Ugly of the Supervision World.