A Chief Executive Officer with one of the largest multi-specialty group physician practices in South Dakota, James R. Zeman has over 25 years of experience in health care. Zeman has a Ph.D. from Rushmore University, is a Fellow in the American College of Medical Practice Executives and is a Certifed Public Accountant.
Balance Scorecard
A Strategic Performance Management System for the Health Care Leader
by James R. Zeman, Ph.D., FACMPE, CPA

Balance Scorecard
A Strategic Performance Management System for the Health Care Leader
by James R. Zeman, Ph.D., FACMPE, CPA
Published Jul 08, 2005
208 Pages
Genre: HEALTH & FITNESS / General
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Contact the author to purchase the 5.5 x 8.5 Black & White Paperback
Book Details
Here is the book-- by one of the top health care leaders-- that shows how clinic managers can use this revolutionary tool to mobilize people to fulfill the healthcare organization's mission, vision and values. A true strategic performance management system, this book takes you through the steps towards succesfull implementation of your strategic goal factors.
Book Excerpt
Healthcare organizations in today's change-filled, highly competitive environment must devote significant time, energy, and human and financial resources to measuring the performance in achieving strategic goals. Most just do that, but despite the substantial effort and related costs, a recent survey found that only 35% of respondents rated their performance meansurement system as effective or very effective. That means almost 7 out of 10 healthcare organizations are feeling dissatisfied with their current performance measurement system.
About the Author
