The Waiter's Tips

The Food Servers Guide to Great Customer Service

by James L. Poling

The Waiter's Tips
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The Waiter's Tips

The Food Servers Guide to Great Customer Service

by James L. Poling

Published Mar 12, 2014
136 Pages
Genre: STUDY AIDS / Professional



 

Book Details


Why do you do the job you do? Are you waiting for something better to come along? Or is the hospitality, food, and beverage service industry your chosen profession and you want to learn more about great customer service? Either way, with a winning spirit and attention to detail you can maximize your earning potential and obtain excellence. With 13 million workers in the hospitality, food, and beverage industry you can be your best and this book can help to guide your way. Be professional and take advantage of earning more money by being a great wait person with high income potential. Look me up on Facebook at ThePROS or visit www.polingplace.com

 

Book Excerpt

Be a professional. Our profession has lost some credibility. Why? 1.It is a great "fall back" job because a person only has to do it while they are in transition to their next great job. 2. It's a job and pays the bills if you are somewhat good at it. 3. It's easy. Just show up to work and write a meal order ticket, then talk to the rest of wait-staff and have fun, serve your food, collect the money, and just kick back. I should be cynical, but these are attitudes that are dealt with everyday in this industry. It is not as easy as it looks.

 

About the Author

James L. Poling

James has been a hospitality professional for over 30 years with experience as a waiter, manager, owner, & consultant with restaurants & hotels.

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