Customer Service Tips for exUBERant Drivers

...to give your career a much needed LYFT

by Thelma Lewis

Customer Service Tips for exUBERant Drivers
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Customer Service Tips for exUBERant Drivers

...to give your career a much needed LYFT

by Thelma Lewis

Published Dec 23, 2015
69 Pages
Genre: BUSINESS & ECONOMICS / Industries / Transportation



 

Book Details

Drive Your Way to Success!

Are you a professional driver? Maybe you’re new to the industry through emerging services like Uber, Lyft, or Sidecar. Or maybe you’ve been in the business for a while as a town car or taxi driver. No matter where you are in your driving career, Customer Service Tips for ExUBERant Drivers is your invaluable guide to building and maintaining your business. As an independent contractor, you’re a small business owner! You might never have thought of it that way, but it’s true: when you’re self-employed, you have to take responsibility for learning service skills that will build your reputation and guarantee profitability. Thelma and Roger Lewis give you the benefit of their experience in the customer service and driving industries to make sure you get a head start. Do you know how to problem-solve, troubleshoot, and respond pro-actively to criticism? Are you prepared for the unexpected? Are you ready to manage your time effectively to attain a healthy work/life balance? And most of all…do you know how to create a WOW factor for your clients? Customer Service Tips for ExUBERant Drivers gives you all this and more. Pick up this smart, user-friendly book, and get on the road to success!

 

About the Author

Thelma Lewis

Thelma Lewis has spent 25+ years gathering expertise in the customer service industry. In 1999 she started a staffing agency that employed more than 250 workers over a span of six years. She created her own customer service manual and taught her staff the skills to ensure part-time and full-time positions. Thelma lives in Maryland with her husband Roger Lewis.

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Multi-Media

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