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Copyright © 2000 - 2013 Outskirts Press, Inc. and Douglas Stimeling. All Rights Reserved. No portion of this website may be reproduced, or transmitted in any form or by any means, graphic, electronic, or mechanical, including photocopying, recording, taping, or by any information storage retrieval system without the express written permission of the publisher and author unless for the specific use of writing a review or article pertaining to Successful Failure
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If you’re an agent or in agency management, you’ll learn why today’s insurance agency is struggling and what must be done to boost customer retention and build premium.
Doug entered the insurance business over 20 years ago describing renewal income as the “most unique business model” he had ever seen. He has operated as an insurance agent, sales manager and sales director, where he managed over 250 insurance agencies and a quarter of a billion dollars in premium. Doug created a financial model in 1995, helping agents understand how to increase both income and retention and increase agency efficiency. His unique perspective of both management and agency promises to deliver an eye opening approach on reconstructing the traditional insurance agency servicing tomorrow’s customer.